Conscious Society Responsible Generation

• Don’t share the card’s password with others through digital channels, such as social media.
  
  
• Don’t use one secret code for more than one bank card.
  
  
• Update the bank’s data and personal information on a regular basis.
  
  
• Don’t accept assistance requests from unknown persons while using the ATM or paying bills.
  
  
• Install security software on your mobile phone or PC to make exploring the Internet safer.
  
  
• Conducting a continuous review of the card’s monthly account statement to ensure that there are no suspicious transactions.
  
  
• Inform the bank immediately of any suspicious transactions on the card to stop them and to take the necessary measures to protect other customers.
  
  
• Change the password at least once every three months and upon returning from travel outside the Kingdom.

• Ensure that the page title begins with the secure encryption protocol (https: //) instead of the common (http: //) protocol.
  
  
• Ensure that the site you are shopping from is safe, as the padlock symbol must appear in the address bar of the browser, and you should pay attention to any other security warnings that may emanate from the browser.
  
  
• Carefully read the alert messages sent on your mobile phone and make sure that they follow the operations that you have carried out.
  
  
• Check all the specifications of the product that you want to buy, and do not buy counterfeit or adulterated goods.
  
  
• If the site is Saudi Arabia, make sure that the site is authenticated with a well-known logo.
  
  
• Be sure to buy from well-known and trusted sites and make sure to evaluate the product and its description so that your online purchase is safe.
  
  
• Check the card statement regularly at least once a month, and it is preferable to activate the feature to receive notifications when making any payment using the card.
  
  
• Ensuring the reliability and credibility of e-shopping sites and that they are information safe.
  
  
• It is preferred not to use wireless networks (Wi-Fi) in public places to shop online.
  
  
• Linking the card to a SADAD account to make purchases from participating local websites.

• Not tolerating the preservation of personal information or bank data and disclosing them to others who are not authorized to obtain them.
  
  
• Maintaining the secret numbers of bank cards and not disclosing them to others.
  
  
• Use secret random numbers, non-sequential or duplicate.
  
  
• Don’t provide banking assistance to strangers and unknowns.
  
  
• Change the secret numbers of the banking cards periodically, especially upon return from travel abroad.
  
  
• Ensuring the reliability and credibility of e-shopping sites and that they are information safe.
  
  
• Protecting computers with protection programs against viruses and malicious programs.
  
  
• Ignore anonymous text and email messages; delete them immediately from mobile and e-mail.
  
  
• Ignore offers of paying debts and financing loans by illegal and unauthorized financing parties.
  
  
• Avoid accepting requests for assistance from unknowns and strangers when using the ATM.
  
  
• Avoid responding to unknown people to pay bills and service fees from your bank accounts.
  
  
• Inform the bank immediately if you lose your bank or credit card.
  
  
• When using an ATM, make sure of the safety of the place and inform the bank as soon as you discover something suspicious.
  
  
• Update your bank data and personal information through official channels only.
  
  
• Ignore the text and electronic messages that claim you won in-kind and cash prizes; delete them from your mobile phone and e-mail immediately.

Contact your bank(s) and credit card issuers immediately to ensure that you do the following:

• Protect your accounts from unauthorized use.
  
  
• Stop the payment instructions applied to lost checks.
  
  
• Change the personal identification codes and passwords for online banking.
  
  
• Make sure to show the bank or the issuing company all the cards and/or accounts that are likely to be affected by this, including your ATM card and credit cards.
  
  
• Reviewing all recent financial transactions made on your accounts linked to those cards. In addition, make sure that no one has requested a change of address, ownership title, or personal identification code, or applied for new cards or checks to be sent to another address when necessary.